Welcome to The KEY to be FREE. These Terms and Conditions ("Terms") are designed to create clarity, safety, and mutual respect between us. By using our website, services, or resources, you agree to these Terms—but we encourage you to read them at your own pace and reach out with any questions.

Note: If any part of these Terms feels unclear or concerning, please contact us info@thekeytobefree.com.au. Your comfort and understanding matter to us.

If you create an account with us:

🔐 You control your login details

🔄 Update or delete anytime (we'll guide you)

⚖️ We'll only suspend accounts for safety/legal reasons - with transparent communication

What We Offer:

• Trauma-informed coaching, courses, and resources designed to empower you.

• Digital products (e.g., guides, workbooks, audio or video) to support your journey.

Our Offerings:

• Trauma-informed empowerment coaching (including our signature PATH to FREEDOM program)

• Mentoring, Consulting & Training

• Digital resources to empower your journey

Our Promise:

✔ Accurate service descriptions

✔ Clear pricing in AUD (payment options below)

✔ Never charge without consent

Payment Options:

• Credit/Debit Cards • PayPal/Stripe (charges may apply)

Note: We’ll never charge you without clear consent.

Your privacy is sacred. Our Privacy Policy details how we protect your data.

Key promises:

• We only collect what’s necessary.

• Your information is never sold or shared without consent (except where legally required—we’ll inform you if possible).

• You control your data. Request access, corrections, or deletions anytime.

Our Role:

• We provide tools and support, but your empowerment journey is yours to direct.

• While we take every care, we cannot guarantee specific outcomes.

Your Wellbeing:

• If our content brings up difficult emotions, please pause and seek support (we’ll share crisis resources if needed).

• We’re not a substitute for licensed therapy or medical care.

Legal Note: To the extent permitted by law, The KEY to be FREE is not liable for indirect losses related to your use of our Site/services.

We foster a trauma-informed community. By participating, you agree to:

• Communicate with kindness (even in disagreements).

• Avoid sharing harmful or triggering content.

• Honour others’ boundaries and privacy.

• We reserve the right to remove harmful behaviour—but we’ll always prioritise dialogue and repair first.

We may update these Terms occasionally to reflect growth or legal changes.

Updates will be:

• Posted clearly on our Site.

• Shared via email (if you’re subscribed).

• Applied with reasonable notice.